HiliosAI | Human-Quality AI Agents & The Best Customer Service Platform
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AI-first Customer Service

The Best AI Agents by HiliosAI

Our AI agent quickly automates workflows, delivers real-time customer service, provides tailored playbooks for agent coaching, and generates business insights.

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Enterprise AI Agents for Digital Transformation

We deliver next-generation AI solutions that drive smarter digital customer engagement, streamline operations, and unlock new business value.

Omni-channel

Deliver consistent responses across every channel to build loyalty and streamline customer support.

Reduced Costs

Lower operational costs and uncover new opportunities with intelligent process automation.

Automation

Customizable intelligent automation and task prioritization, allowing your team to focus on more strategic initiatives.

Actionable Insights

Easily interpret aggregated data to make quick data-driven decisions, optimize vendors relationships & terms.

Pro-active Learning

Self-learning AI that adapts to your business tone, improves responses, and handles complex conversations.

Operation

Streamline operations, ensuring agents adapt to changing business needs and deliver continuous value.

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Here’s Why Leading Companies Choose HiliosAI

Join forward-thinking companies achieving remarkable results with our AI solutions

Omni-channel Support

We connect and support all your channels, so your team can focus on what truly matters — delivering great experiences.

Data Insights

Understand what your customers really need from your services, and unlock the right strategies to serve them better.

Workflows Automation

Intelligent task prioritization and automated processes to save time and reduce cost.

But Wait, There's More... Let Me Tell You

Manage all your social channels, ensure customer supremacy engagement, track your performance and more—all from a single platform

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Predictive insights - Leverage intelligent, powerful predictions to stay ahead of the curve.

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Multi-integration support - Connect wherever your customers are—we're there with you.

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Customer behavior tracking - Understand your customers' needs before they even express them.

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What Clients Say about HiliosAI

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HiliosAI-Agents have helped us significantly optimize our customer support process. Response time has been shortened by 70%, and the conversion rate has also grown impressively.

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Minh Quang

Technical Support at NHK
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HiliosAI-Agents is a comprehensive solution for SOM - AIT's admissions process. We are particularly impressed with its multi-channel integration capabilities, multilingual support, and process automation. Thanks to Hilios, we have increased our conversion rate by 25% and improved the satisfaction of both applicants and admissions staff.

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Dao Thanh Yen

Coordinator at SOM - AIT

Frequently Asked Questions

Everything you need to know about HiliosAI and how it can transform your customer service

HiliosAI is an intelligent agent that uses advanced AI to handle customer support 24/7 across multiple channels. It learns your business tone, automates routine tasks, and provides real-time analytics while seamlessly integrating with your existing tools.

HiliosAI enhances customer service in multiple ways: it provides instant responses 24/7, learns from each interaction to improve accuracy, and frees your team to focus on complex cases. Our clients typically see 80% faster response times and 60% reduction in operational costs.

Yes! HiliosAI uses advanced natural language processing to understand context and intent. It can handle complex queries, maintain conversation context, and knows when to escalate to human agents. The AI continuously learns from interactions to improve its responses.

Security is our top priority. HiliosAI employs bank-grade encryption, complies with GDPR and other privacy regulations, and includes advanced data protection features. All customer data is encrypted and stored securely, with regular security audits.

We provide comprehensive support including 24/7 technical assistance, dedicated account managers, detailed documentation, and regular training sessions. Our team is always available to help you maximize the value of HiliosAI for your business.

Our pricing is transparent and scalable, based on your usage and needs. We offer flexible plans starting from small businesses to enterprise solutions, with no hidden fees. Contact our sales team for a customized quote that fits your requirements.

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